Wrong Bill Calculation in T-mobile One Plan
I have been using Tmobile for last 8 years. This is the first instance of Tmobile doing wrong calculation for my bill. I went from 9 lines to 8 lines but my Account Bill remained same. The line that we removed is not a free line and it stayed with us for 6 years. I spoke with customer care multiple times but they are not helping me and saying everything is right. I have 8 lines on Tmobile one Plan so Account Bill with autopay should be 70+50+6x20= $240 Insider discount 240x 0.2= $48 Account Bill = 240-48 = $192 for 8 lines -- This should be my plan costbut itis $216 I want to know if you think my calculation is wrong.Please let me know how can I get this sorted out. 8 VOICELINES=$192.00 9VOICELINES=$192.00
How many lines can we add to a T-mobile One account?
I was having the understanding that one could add somewhere between 12-15 lines to the legacy T-mobile One plan (based on a T-mobile employee's response on the community discussions on this website). I am currently on the plan with 7 lines and was trying to add 2 new lines and the agent on phone told me that I cannot add more than 8. Can someone confirm this please?
Have grandfathered Simple Choice Promo Plan cosidering switching to ONE
So I haven't been keeping up with changes in T-Mobile's plans, as I've had an old grandfathered plan (just one line) I was happy with (and I've apparently been living under a rock...) But an upcoming trip to Mexico triggered me to check my international travel text 'n calling capabilities and I started comparing my plan and what I'm paying to the One plan. I *believe* I have the old Simple Choice Promo (Unlimited?) plan for which I pay $100: Unlimited 4G LTE smartphone data Unlimited Talk & Text More T-Mobile benefits Free video streaming with 3GB or higher data plan Free music streaming on included services Unused data rolls forward with 3GB or higher data plan No annual service contracts or overages Free overseas texting & roaming Wi-Fi calling Gogo in-flight benefits Mobile hotspot Unlimited Nationwide 4G LTE Data + 7 GB Smartphone Mobile HotSpot Free Unlimited 4G LTE data on your smartphone while on our network, includes up to 7 GB of high-speed Smartphone Mobile HotSpot (SMH) service. Sin cargos por excedentes. Recomendado para hacer todo el streaming de medios y descargar todas las aplicaciones que quieras en nuestra red. El video detectable generalmente se reproduce en 480p; se puede desactivar en cualquier momento. En los planes de T-Mobile, cuando hay congestión, los clientes con >50GB/mes tienen velocidades reducidas hasta el otro ciclo de facturación por la priorización de datos. My question is, is the newish ONE plan, or even ONE plus or ONE plus international all of which would be cheaper than what I'm paying better than what I have or at least the same? Is there *any* advantage to sticking with my old plan, which seems expensive now. Factoring in that I'd like to have phone capability in Mexico and it seems as if I only have unlimited text and date there with my current plan, while calls cost me $0.20 a minute. If I'm not mistaken, even under the basic ONE plan calls/text/ are free and data is up to 5gb? Am I missing anything great in my old plan? Thanks for any help!
