tmobile support
5 TopicsT-Mo App gets stuck in a loop
The app prompts for my TMo-ID & Password; i enter the info and click log in. From there it gets stuck in a loop of showing "processing" and then a screen with just a spinning pink circle. It will sit for 15-30 minutes looping back and fourth between those two screens before finally just timing-out and having to start over. For the last 1&½months I have been bounced between departments to never get an answer. I have factory restored, re-installed the app, reset my TMo-ID info, iPhone is up to date… Nothing else to try,APP does NOT function. Nobody seems to have any interest in figuring out what is wrong.1KViews0likes6ComentariosForgot to erase phone before returning it
Hi All, If someone can please reassure me or tell me how this process works, please do!! I returned my broken phone after receivinga new one from assurant. BUT, I forgot to erase the phone before I returned it. It still had my passcode on it and I was signed into my Apple ID, and I had it set up to where as soon as it was connected to the internet it would erase automatically. I never received an email from Apple saying the phone was erased or anything. I just want to know if when they receive phones that are broken, do they erase all data on it even if you forgot to? Someone please let me know!350Visto0likes2ComentariosI've fallen and can't get up
In zoom calls all day, can't call in. My phone is a dog and i need to upgrade it. I have an iphone 13, but the camera is terrible, videos stop recording in the middle and I've lost truly important coverage. Phone drops calls and my battery life is either awesome or terrible. Before I switch to a non Apple device, I would like to 86 this model and try something different, but I don't want to get murdered on the cost. Help me Tmobile kenobi, you're my only hope.80Visto0likes2Comentarios