unlock fail

2 Topics

Samsung Galaxy 22 Ultra issues
We have a Samsung Galaxy 22 Ultra that we ported over from AT&T a month ago. We have "No Service" with T-Mobile. No one can help us with our situation. I've spent a month on the phone with everyone at AT&T, T-Mobile and Samsung to no avail. I know I can't be the only one having this issue as I've seen a lot of similar complaints on the internet. Since no one at any of these companies can help, does anyone have any hacks I can trythat worked? Or am I just screwed? I can't afford to pay for another phone and I certainly can't bare another 60 hours on the phone with customer service or tech giving me the same suggestions. I can't afford to buy another phone and my son, who's epileptic, needs a usable phone. It's new and not damaged by the way. Anyone out there in the universe with the same issues? Our phone is either locked and not working, unlocked and not working, SIM card issue...tried all the standard canned responses. If anyone has had an issue with porting to a new carrier with a Samsung 22 phone, please help us with any hacks that have worked for you (if any). Gracias.
Solved
loudlibrarian
Hace 2 años Place Android
222Visto
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2Comentarios
customer service it's so outdated
I'm really REALLY tired of stupid customer service. Can you guys act like a big company and help me with my network unlock its been almost 3 months without any help. It's the worst customer service experience I ever had. If somebody reading this please don't go with t mobile or metro if you don't want the worst customer service
Rofero96
Hace 2 años Place Coverage & Signal
74Visto
0likes
1Comentario