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Re: Price lock lie
A class action suit has been filed in U.S. District Court, in the District of New Jersey challenging T-Mobile’s price increase on those with the Uncarrier Un-contract and for those on the Price Lock. The filing can be viewed here: https://drive.google.com/file/d/1NuzIh7lhRBwDRxFxa_RxAU3fxSMDQO4f/view?usp=sharing GREAT NEWS!!!!!!!!9Visto0likes0ComentariosRe: New rate increase
That is their standard e-mail message to all complaints. Theywill notify T-Mobile of your complaint, and they will first respond to the FCC, and then send you a letter, in which will be just rhetoric. T-Mobile will ask you to withdraw your complaint, do not do that. The FCC will once again respond to you, and you can reply to the e-mail with amessage. T-Mobile's president responded to my e-mail that Isenthim, and it was all rhetoric. The below class action suit is how we will be protected. I will not withdraw my complaint against T-Mobile with the FCC even though the suit has been filed. Don't leave T-Mobile, that is what they want you to do. A class action suit has been filed in U.S. District Court, in the District of New Jersey challenging T-Mobile's price increase on those with the Uncarrier Un-contract and for those on the Price Lock. The filing can be viewed here: https://drive.google.com/file/d/1NuzIh7lhRBwDRxFxa_RxAU3fxSMDQO4f/view?usp=sharing10Visto0likes0ComentariosRe: price increase
T-Mobile continues to make excuses, and will not stand by their word: This is my second response to the FCC. T-Mobile's second response to me was totally different than their first. They simply want me to stop my complaint which will not happen. Once again, T-Mobile's response did not address my issue with them. T-Mobile's Un-Contract Promise has nothing to do with my account, and this is just an another excuse that they are stating to justify my rate increase. Their first response to my complaint was that they did not have a price increase for over 10 years. Now, the second response has NO BEARING on my account with T-Mobile, and has NOT addressed my complaint! What will be their third response to my complaint? I cannot believe that the FCC is allowing them to do what they did to me, and many other customers. If we were promised from the conception of our plans, that our rate will never increase, why is the FCC allowing them to get away with this? Is the FCC's role in this simply to have communication between me, and my Carrier? If somebody from the FCC is reading these complaints and responses, they will see that I am accurate in my complaint, and T-Mobile is just sending more rhetoric to me. T-Mobile generated almost $79 billion in revenue in 2023, is that not enough? I was not happy when the federal government would not allow T-Mobile to purchase Sprint. Now, since the merger was allowed, I figured that T-Mobile would be the best carrier in the United States. That is not my opinion anymore, they are just about corporate greed, and that is not right. Their corporate greed should not allow them to go against a promise that was made to thousands of customers over the last 15 years in which their rates would never increase as long as they stayed with the same plan. I have stayed with my same plan, and was promised all along that my rates will never increase from all levels of T-Mobile employees. The FCC should use their government authority to step in, and protect people from companies that are doing such nonsense. There is no integrity with T-Mobile! Their integrity went out the door when they failed to keep their word to thousands of customers. Don't allow them to get away with this! If the FCC allows this, what will be the next deception? T-Mobile need to address this question: why did all T-Mobile employees guarantee us that our rates would never increase as long as we did not change the plan? After they honestly answer that question, they need to stand by their word that was told to customers over the last 15 years.10Visto0likes0ComentariosRe: Price lock lie
EVERYONE MUST FILE A COMPLAINT againstT-Mobile with the Federal Communications Commission,and Federal Trade Commission (ReportFraud.ftc.gov)!!!! T-Mobile has to respond to them, and this is the only way tobattlethem as a whole. To FCC I've been a T-Mobile customer for 15 years now. I was always reassured throughout all the years through management and all T-Mobile staff that my plan will never go up in price. It is a grandfather plan, and is not subjected to any type of raise. I just received a text from T-Mobile stating that there has been no increase for 10 years. They will now charge five dollars more per phone line, and two dollars a line per wearable per month. This is not acceptable, I was always reassured from all T-Mobile staff that rates will never increase with the plan that I have. This is fraud, and it's not acceptable. FCC Responce Hi ####, Thank you again for your submission to the FCC. The FCC's role in this process is to facilitate a conversation between you and your provider. We received a response from your provider to your Ticket No. #######. Here's what happens next: - Your provider is required to send you a written copy of its response. Keep in mind, If the carrier sends the response by postal mail, it could take up to 10 days for you to receive the response. - Please review your provider's response. If the issues you raised in your ticket remain unresolved, you can reply directly to this email with a short description of the problem. - Keep in mind that billing adjustments or other actions by your provider could take time to implement. - If we do not hear from you within 30 days, your ticket will be closed. - If you have new issues with your provider, you can file an additional complaint by going to: consumercomplaints.fcc.gov To FCC They contacted me by a letter, and did NOT address, and confirm the PROMISE made for the last 15 years that my rates will NEVER INCREASE. They will get away with what the FCC will allow them to unless you guys act. They acquired a lot of customers over the years based on a lie, and promised that our plans were grandfathered in for the life of service unless WE would change our plan. Now they state that they will pay our last month if we would decide to leave them, and go to a new carrier as long as we would give them a 60 day notice; WOW! Why would they do that if they have done no wrong?????? Paying one months service is nothing based on our monthly rate for life. Don't allow them to do this, for it is wrong, and should be against the laws of our land. This is simply corporate greed, and should not be allowed. Why should we be punished for corporate greed? At the end of their letter, they simple asked that I withdraw this complaint; that will not happen. We are not talking about some mom & pop business, we're talking about a massive corporation that our government allowed them to merge to become even larger, and more powerful. This is ALL WRONG, AND SHOULD NEVER BE ALLOWED!!!!! The letter was similar to a politician; evading the issue with rhetoric. I just filed a complaint with the Federal Trade Commission.7Visto0likes0ComentariosRe: New rate increase
EVERYONE MUST FILE A COMPLAINT againstT-Mobile with the Federal Communications Commission,and Federal Trade Commission (ReportFraud.ftc.gov)!!!! T-Mobile has to respond to them, and this is the only way tobattlethem as a whole. To FCC I've been a T-Mobile customer for 15 years now. I was always reassured throughout all the years through management and all T-Mobile staff that my plan will never go up in price. It is a grandfather plan, and is not subjected to any type of raise. I just received a text from T-Mobile stating that there has been no increase for 10 years. They will now charge five dollars more per phone line, and two dollars a line per wearable per month. This is not acceptable, I was always reassured from all T-Mobile staff that rates will never increase with the plan that I have. This is fraud, and it's not acceptable. FCC Responce Hi ####, Thank you again for your submission to the FCC. The FCC's role in this process is to facilitate a conversation between you and your provider. We received a response from your provider to your Ticket No. #######. Here's what happens next: - Your provider is required to send you a written copy of its response. Keep in mind, If the carrier sends the response by postal mail, it could take up to 10 days for you to receive the response. - Please review your provider's response. If the issues you raised in your ticket remain unresolved, you can reply directly to this email with a short description of the problem. - Keep in mind that billing adjustments or other actions by your provider could take time to implement. - If we do not hear from you within 30 days, your ticket will be closed. - If you have new issues with your provider, you can file an additional complaint by going to: consumercomplaints.fcc.gov To FCC They contacted me by a letter, and did NOT address, and confirm the PROMISE made for the last 15 years that my rates will NEVER INCREASE. They will get away with what the FCC will allow them to unless you guys act. They acquired a lot of customers over the years based on a lie, and promised that our plans were grandfathered in for the life of service unless WE would change our plan. Now they state that they will pay our last month if we would decide to leave them, and go to a new carrier as long as we would give them a 60 day notice; WOW! Why would they do that if they have done no wrong?????? Paying one months service is nothing based on our monthly rate for life. Don't allow them to do this, for it is wrong, and should be against the laws of our land. This is simply corporate greed, and should not be allowed. Why should we be punished for corporate greed? At the end of their letter, they simple asked that I withdraw this complaint; that will not happen. We are not talking about some mom & pop business, we're talking about a massive corporation that our government allowed them to merge to become even larger, and more powerful. This is ALL WRONG, AND SHOULD NEVER BE ALLOWED!!!!! The letter was similar to a politician; evading the issue with rhetoric. I just filed a complaint with the Federal Trade Commission.6Visto0likes0ComentariosRe: price increase
It's all BAD! I have been a T-Mobile customer for 15 years now, and have ALWAYS been told by ALL T-Mobile staff that my price will never increase due to a grandfather plan. I am unlike most who go to a different plan because of getting a new phone every year! It's the principal, not the $5.00 per line! Good luck to all who supposedly have a price lock plan, that will also be changed in the future. I filed an FCC complaint because that is the only way that T-Mobile's corporate office will have to respond. When filing a complaint, choose billing, and follow all prompts. I sent an e-mail tomike.sievert@t-mobile.comwhich is his actual e-mail with no response. Mike Sievert is the current CEO, and President of T-Mobile. Everyone should do both, file a complaint with the FCC, and send him an e-mail. He will get both, and will have to respond to the FCC, in which you will be notified through them. This is all corporate greed!14Visto0likes0ComentariosRe: Price Lock
It's all BAD! I have been a T-Mobile customer for 15 years now, and have ALWAYS been told by ALL T-Mobile staff that my price will never increase due to a grandfather plan. I am unlike most who go to a different plan because of getting a new phone every year! It's the principal, not the $5.00 per line! Good luck to all who supposedly have a price lock plan, that will also be changed in the future. I filed an FCC complaint because that is the only way that T-Mobile's corporate office will have to respond. When filing a complaint, choose billing, and follow all prompts. I sent an e-mail tomike.sievert@t-mobile.comwhich is his actual e-mail with no response. Mike Sievert is the current CEO, and President of T-Mobile. Everyone should do both, file a complaint with the FCC, and send him an e-mail. He will get both, and will have to respond to the FCC, in which you will be notified through them. This is all corporate greed!5Visto4likes0Comentarios