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bocaboy2591
Bandwidth Buddy
Joined 7 years ago
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Re: disabled devices in T-mobile home internet
@Metamorphosis, I'm sorry to hear that you're still having this problem. I realize this is stating the obvious, but how did you disable them in the first place? It would have to be from the app that manages the device, e.g., the Wemo app, or directly from the T-Mobile app under Devices. I can't imagine how else you could have done it. I have a dozen smart switches of my own, and if I wanted to disable them, that's how I would have done it. Have you tried searching for the device by its MAC number with an external IP finder app? Also, you're saying that a hard reset to factory settings on the device failed to restore it? Let us know, and we'll see if we can't find the problem. Can you give us the name and model of one of the devices that is giving you the problem?144Visto0likes0ComentariosRe: Subnet Mask and Gateway info?
The mask is 255.255.255.0 The gateway is 192.168.12.1 The first DNS entry should be 192.168.12.1. If you want to use an additional DNS service, they would come behind the gateway. I use the free version of OpenDNS, so my entry on a Mac looks like this: 192.168.12.1 208.67.220.220 208.67.222.222 Needless to say, you can use any DNS provider you prefer, e.g., Google. Hope this helps. Good luck!54Visto0likes0ComentariosRe: home
I don't know how familiar you are with networking, but I assume you're referring to the Devices tab in the T-Mobile app. Every device on your network has a Media Access Control (MAC) number that it advertises and is unique to each one of your devices. Some of them even broadcast their name (Wemo or Netgear) and others just offer their number. While it is a royal PITA, each device has itsMAC number printed on the device itself, usually on the back of the item. You'll need a common magnifying glass to read it unless you have great vision. That's how to identify which devices are on your network via the T-Mobile app. As for the "Unable to update at this time", it is probably because it's in use, or at least the network or the device thinks so. That's what would keep you from scheduling or shutting them off. See you can give the Forum an example of a device that's giving you that error. I hope this helps and gives you a bit of insight into what is going on with your network. ¡Buena suerte!13Visto0likes0ComentariosRe: No 2.4 Ghz internet showing up with new T-Mobile internet
@GThurman's suggestion is a good one. Another option is to just create a new 2.4 GHz WiFi network just for those devices that can only connect to a 2.4 GHz signal. That has the advantage of leaving your primary network as it is with the devices that are already connected. Use the T-Mobile app and tap the Network tab on the bottom, then the "+" button on the lower right. Create a new 2.4 GHz WiFi network with a unique name (SSID), just for your devices that won't connect to anything but a 2.4 GHz network. Make sure the WPA type is WPA/WPA2. This is different from your main network which, by default, is WPA2/WPA3. Scroll down the page and make sure the Hidden switch is set to Off. Then scroll down to the Save button and tap it. Your gateway will automatically reboot and you'll then see your new network as an option for your devices. ¡Buena suerte!48Visto0likes0ComentariosRe: Live TV fail- Home address keeps changing when the IP address is reset
I think there is a less complicated way to achieve what you're looking to do. The problem is caused by the way T-Mobile assigns an external IP address. With a traditional ISP, they give a geographically local address so that Hulu, et al, can tell where you are and that you're entitled to see/read/view the content. T-Mobile, Verizon and AT&T are all whats referred to as Fixed Wireless Access. T-Mobile assigns a single range of addresses for all subscribers and it is rarely geographically located. As an example, I live in S. Florida, but my external IP resolves to Bellingham, WA. To be honest, the only problem I've ever had with this arrangement is the NY Times which says I'm a bot. I resolved it, and I suggest you do too, with a VPN that allowed me to get a local address and put the issue to bed. I use Mullvad VPN, but any VPN that allows you to choose your server will help resolve this problem. ¡Buena suerte!54Visto0likes0ComentariosRe: Gaming with T-mobile Internet Xbox series S/PC
Your comment is one of the most common on the Forum. The short answer is that T-Mobile Home Internet (TMHI) gateways do NOT support NAT, therefore on-line games either don't work at all, or work very badly. You might want to check out Nater Tater's videos on YouTube about how to work around this, but it isn't for the faint-of-heart. I'm not a gamer so it doesn't affect my subscription to TMHI, but virtually everyone who is a gamer who plays on-line with other players has complained. The reason is that TMHI is a Fixed Wireless Access (FWA) service which does not use local addressing for external IPs, and this is at the heart of the problem. If this part of the service is critical to you, I am sorry to say that T-Mobile might be the wrong solution for you. ¡Buena suerte!368Visto2likes0ComentariosRe: Printer issue
@4Gina, forget about the MAC filtering. That page comes up when you can't connect to the wireless. Here's what to try. Your problem is pretty common among T-Mobile Internet users. This usually fixes the problem. Try adding a new WiFi network for the printer. Launch the T-Mobile phone app and tap the Network tab on the bottom, then the "+" button on the lower right. Create a new 2.4 GHz WiFi network with a unique name (SSID), just for your printer, e.g. MyNetwork2. Make sure the WPA type is WPA/WPA2. This is different from your main network which, by default, is WPA2/WPA3. Now, scroll down the page of your new network and also make sure that the Hidden switch is set to Off. Scroll down to the Save button, tap it, and your gateway will reboot. Now, go to your printer and clear out all of the information you have entered for your printer's setup and then recreate your wireless connection to the new network you just created.186Visto1like0ComentariosRe: Printer not Connecting to Wifi
Your problem is pretty common among T-Mobile Internet users. This usually fixes the problem. Try adding a new WiFi network specifically for the HP. Launch the T-Mobile phone app and tap the Network tab on the bottom, then the "+" button on the lower right. Create a new 2.4 GHz WiFi network with a unique name (SSID), just for your printer. Make sure the WPA type is WPA/WPA2. This is different from your main network which, by default, is WPA2/WPA3. Scroll down and make sure the Hidden switch is set to Off. Scroll down and tap Save, and your gateway will reboot with your new network. Now, go to your printer and clear out all of the information you have entered for your printer's setup and then recreate your wireless connection to the new network you just created. Let us know how it goes. ¡Buena suerte!292Visto6likes0Comentarios