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Bodi
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Joined 3 years ago
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T-Mobile and Asurion are Pathetic, Cheap and Disgraceful
I have been waiting for over3 weeks...and counting, for a replacement phone. Both T-Mobile & Asurion claim it's the other'sresponsibility to ship the phone. Asurion took the deductible, promised to ship a phone & a week later said T-Mobile should ship me the phone. So the two companies are currently at an impasse; neither agreeing to give me a replacement. How much does a phone cost? It'sdisgraceful and pathetic after being a customer for 16 years, T-Mobile can't even honor a promise to cover a device. Lost for words. Consider class action to end this scam. BTW I don't expect Assurant to be any better than Asurion.Re: Assurant robbed me for my money.
I have been waiting for over 3 weeks...and counting, for a replacement phone. Both T-Mobile & Asurion claim it's the other'sresponsibility to ship the phone. Asurion took the deductible, promised to ship a phone & a week later said T-Mobile should ship me the phone.Its disgraceful and pathetic after being a customer for 16 years, T-Mobile can't even honor a promise to cover a device. Lost for words. Consider class action to end this scam.2Visto2likes0Comentarios