Forum Discussion
Assurant robbed me for my money.
I have about 3 devices under assurant protection with t mobile. I ended up damaging a screen on one and filed a claim. while waiting for them to send me one in the mail. I had an unfortunate e...
I have been waiting for over 3 weeks...and counting, for a replacement phone. Both T-Mobile & Asurion claim it's the other's responsibility to ship the phone. Asurion took the deductible, promised to ship a phone & a week later said T-Mobile should ship me the phone. Its disgraceful and pathetic after being a customer for 16 years, T-Mobile can't even honor a promise to cover a device. Lost for words. Consider class action to end this scam.
