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Derekfromlowell
Network Novice
Joined 3 months ago
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NO PHONE I WAS PROMISED BUT YOU STILL BILL ME SHAME
Was told that I can have a new cell since I originally was told that by customer service, I paid over a 100 a month just for cell phone service, and for the last two months I don't have a phone however I'm still being billed the 100 each moth. Called a few times the second called said I refused the offer however I have the VM, as well as the text message saved to my devise stating that I can redeem this offer any time by calling or texting customer service I can't call them because my phone is broken. So whenever I text them they say that they cant authenticate the account one thing I know for sure is I'm a war time veteran, to be called basically a liar I'm going to post this on FACEBOOK to all my veterans, and it's so bad that they can still bill me but they couldn't honor their word. In closing I'm beyond frustrated with how I was and am being treated so I'm just not going to pay anymore bills and when they try to collect I'll get them for breach of contract.69Visto0likes1Comentario