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dragon1562
LTE Learner
Joined 9 years ago
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SIM Swap vulnerabilities/ 2FA risks
So with the onset of SIM swap attacks as well as numerous links over the year I wanted to start a discussion to talk about things that we as consumers can do to better protect ourselves. As well as I hope to share information and ideas to T-mobile to improve their security when it comes to our accouts. For those of you who don't know about the scam that has been going on a attacker will pretend to be you to get T-mobile to assign them a sim card with your number. It is a type of account takeover fraud that generally targets a weakness in two-factor authentication and two-step verification in which the second factor or step is a text message or call placed to a mobile telephone. Think whenever a bank for example sends you the little 6 digit code to your phone to reset a password as a example. I believe T-mobile should have measures in place that allow for a customer to require a instore visit as a pre-requiste before any kind of change like that can occur. T-mobile should also be sending updated alerts before any kind of change happens on the account to both the cell numbers on the account as well as the email address on file. These alerts should require approval before the change itself can actually go through. This would be far more full proof than just having a pin on the account and would prevent this scam from working as easily as it does. Thankfully, this has not happened to me but it is concerning as T-mobile is really lacking in providing tools for consumers to secure themselves.1.5KViews8likes5ComentariosRe: Frozen phone
Hi this is a public forum so the posting of sensitive info is not advised like your phone number. As far as your phone you may need to let it just die if you are unable to power it off in anyway. Below I have posted instructions on how to perform a soft reset which won't lose your data and a hard reset which will erase everything. Master reset from settings menu A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. No borra los datos almacenados en la tarjeta SIM o en la tarjeta SD. Haz una copia de seguridad de los datos en la memoria interna. From any home screen, tap the All apps icon. Tap Settings. Scroll to 'Personal,' then tap Backup & reset. Presiona Restablecer datos de fábrica. Si tu teléfono está protegido con contraseña, se te solicitará que ingreses tu patrón, PIN o contraseña. Tap RESET PHONE. Master reset with hardware keys A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. No borra los datos almacenados en la tarjeta SIM o en la tarjeta SD. Si los menús del dispositivo están congelados o no responden, puedes restablecer la configuración de fábrica usando las teclas de hardware. Haz una copia de seguridad de los datos en la memoria interna. Apaga el teléfono. Press and hold the Volume up button, then press and hold the Power button at the same time until the phone turns on. When the device powers on, release the Power button but continue to hold the Volume up button until the Recovery screen appears. Use the volume buttons to scroll to 'Wipe data/factory reset', then press the Power button to select it. Scroll down to 'Yes - erase all user data,' then press the Power button to select it. si tu teléfono no responde en ningún momento mientras que realizas estos pasos, puedes reiniciarlo al mantener presionado el botón de Encendido por varios segundos. Restablecimiento parcial con teclas de hardware Un restablecimiento parcial equivale a quitar la batería. Se usa para apagar un dispositivo cuando se congela la pantalla o no responde, en un dispositivo con batería interna que no se puede quitar. No ocasiona pérdida de datos personales en el dispositivo. Press and hold the Power button for 10 seconds to manually reset the phone.23Visto1like0Comentarios