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elsrj
Newbie Caller
Joined 5 years ago
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Re: billing system is not working - website, app, call center and store
The website and app never work. I've been with T-mobile for almost a decade and it only seems to be getting worse. I hope your issue was resolved, but I'm personally starting to heavily consider switching companies.12Visto0likes0ComentariosTerrible website and app.
The website and app are awful and only getting worse. I'm at the verge of changing companies. While there are a lot of perks to having T-mobile (free Wi-Fi on select flights), the cost is no longer worth the terrible service, especially for prepaid customers. You can't do anything on your own on the website -- not even access a PDF of a bill statement -- and the app is always broken;if only it'd run as well as the T-mobile Tuesday app. You'd think such a large company would have better web developers. My plan, as a prepaid customer, is way too expensive for such terrible service. And please don't remove complaints as they're very useful for those considering switching. Fix your tech!967Visto8likes4Comentarios