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Henry_john
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Joined 2 years ago
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"disconnecting" once a minute
I am getting great internet speeds, minimum of 200Mbp/s down and 100 up. But every minute or 2 it just drops to 0 for a few seconds then back up to the 200/100. Issue is once it drops to 0 everything drops, calls on apps/sites, games, phone just completely makes me turn off wifi and turn it back on, even the tmobile app just stops working if I have it on when it disconnects. Arcadyan KVD21 model, only have had it for 3 days. Near window, not overheating, tried resetting. There's also no ability to customize settings on the app, so can't change anything to help it. Only true reason I could see for it dcing is living in the city, but that wouldn't make sense to me. Shouldn't that mean it would dc less?? Anyone else having this issue?142Visto2likes1Comentario