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hyperthred
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Joined 7 months ago
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T-Mobile service has gotten progressively worse
I've had T-Mobile service for the last 8 months. For the first 6 months it was fantastic. I was getting 800+ download speeds and almost 100 upload speed. Over the course of the last 2 months I have been switched to their 4G service in which I'm only getting an average of about 120 download and about 5 upload. I've called multiple times and I get the same excuse every time which is they are upgrading their towers. I am positioned almost in the center between three towers and one of them. I'm about a quarter of a mile away from. I can see it from my house. I'm fed up with this low bar of service. As I'm typing this out I have another ISP installing fiber. As soon as he is done, I am calling T-Mobile to cancel my service. I wish you all the best of luck with T-Mobile and I hope that their service gets better for the rest of you who are having issues. As for me, my wife and I both work from home and we can't work with this slow service.Re: 5G Home Internet nightly slow down
I believe T-Mobile has put a cap on this. I've been a customer for around 10 months and I was getting around 800+ download and 90+ upload until about a month ago. Now I can't break 150 download on a good day any time of the day and my upload seems to be capped at 7.4 upload. T-Mobile gives me the same crap answers I'm sure everyone else is getting. I've rebooted several times and I've repositioned. I have EXCELLENT service with full bars and I believe I have the latest modem they are offering atm. I'm considering making the move back to Cox since they are putting Fiber in our neighborhood. It'll be more expensive but at least I won't have to compete with cell phones!19Visto2likes0Comentarios