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jajensen
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Joined 5 months ago
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phone barred after traveling to new country
I'm normally in the US. I traveled to Switzerland late June and did not encounter any problems. I then traveled to Paris, France. The next morning, I went to buy a train ticket for the subway. My bank card was declined. I went to call my bank, and when I tried I got an error "You cannot make outgoing calls while call barring is on." Data appears to work as expected. Before today, I had no idea what call barring is. I don't have it turned on within my T-mobile account. I don't know how it got turned on or why. The methods I've tried to disable it have not worked. This includes restarting the phone, checking for "call barring" in the settings menu (it's not there), and checking my account online to see if anything is set incorrectly (I couldn't find anything). I cannot call T-mobile support because this error comes up even when I try to call 611 or the 800 number for support. Ideas/thoughts/things to try?59Visto0likes0Comentarios