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jediknight36
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Joined 3 years ago
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Re: I often have to reboot my Note 20+ to call/sms since switching to TMO
fireguy_6364 wrote: ##72786# should be the reset..##873283# should be the PRL/Profile update.. did they switch you to a different sim card by chance? the R15? Ive tried those. Those codes worked when I was on sprint, but now that Im on Tmo, they give me "unable to process request". Yes, apparently the first sim I had was a sprint one and I used that for a few weeks, then I got a message it wasnt a tmo sim, and I activated the other sim and swapped it. R15. I just checked.10Visto0likes0ComentariosI often have to reboot my Note 20+ to call/sms since switching to TMO
I am someone who switched from Sprint to T-Mobile with the merger. I used to be a customer a long time ago so it feels weird to be back. Anyway, I upgraded my phone a year ago and they asked if I wanted to use the new tower frequencies and I said yes, and they sent me two sim cards. I Just activated the one in the phone not thinking about it, and went on my way. Eventually, I got a message saying I had the old network sim and lo and behold I did, so I had the new one activated and swapped them. Since then, I have to reboot my phone almost daily to make phone calls over the network/wifi calling,or use sms. The call tries, and immediately fails and hangs up. It doesnt even ring. SMS never send. Just fail too. If I reboot, its fine. The odd thing to me, other than that anyway, is that I already have my phone set up to reboot M,W,F,Su at 4am and these fails happen on those days as well as days that reboot didnt happen. Ive tried most basic troubleshooting here outside of a factory reset, and I used to do customer support and technical support for sprint customers and aside from a FR and a reprogram of the network, Im not sure what to do. And Sprint has a code to dial to reset the mobile network settings, but I cant find one like that for tmo, andthe options on this phone wantto wipe all my wifi passwords. I need those for work. I have lots of clients and I use their wifi networks to do my work. Any help is appreciated. Thank you in advance.279Visto0likes3Comentarios