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LCassidy23
Roaming Rookie
Joined 7 months ago
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Re: Being Over Charged
Yep, all of that has been done. Autopay is set up and I am getting the discounts I am supposed to for that. But my bill is still $30 more than what I was told it would be when I signed up. So, yes what I originally said it accurate. I was told one price but now am being told my bill will be $30 more than that.6Visto0likes0ComentariosBeing Over Charged
I just switched to T-Mobile and am already having issues. The price I was given when I signed up was around $140. I specifically asked if this amount included taxes and fees and was assured it was. I just got my first bill and it is for $174. I then reached out to their customer service and was assured that my bill would only be $140. Over a week wentby and my bill never changed. I reached back out to customer service and was then told no my bill would be $170 and that the other two people were wrong. They were extremely rude and did nothing to rectify the situation. Theworst customer service and very deceiving.75Visto0likes5ComentariosRe: over charging - not what I was promises online and I have a copy of the "chat"
I just switched to T-Mobile and they did the exact same thing to me. The price I was told my bill would be with taxes and fees andthe price I am being billed is over a $30 difference. Their customer service is a joke and won't do anything to rectify this issue.7Visto1like0Comentarios