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Liarsden
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Joined 2 years ago
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Tmobile sales team lies
I've been with T-Mobile for several weeks now and am admittedly happy with the service. Here is what is not good: During the phone sales process the following lies were told even after repeated direct questioning of the details to the sales rep. There will be no extra monthly charges for the new phones provided with the plan due to the promotion we're running. Actual monthly charges $21.84. Your bill will be $185.00/month. It is going to be $206.84. See above. Your discount to your current Netflix account will be $19.99/month. Actual discount $12.99/month. Your discount to your existing Apple One account will be $7.99/month. Actual discount $4.99/month. Not one thing about the plan that the sales person told me was true. That's not the worst part. I've called to voice these complaints and given T-Mobile a chance to make good on the promises made by their sales staff and have been told repeatedly that I have received what was promised. Due to the list of discrepancies listed above, I beg to differ. I understand that T-Mobile doesn't need my business to survive and can continue to be dishonest after this message is posted but this is just one more step in the death of integrity. I hope this doesn't happen to more folks that would be put into financial peril by the lies told by a sales person and the lack of integrity in a multibillion dollar a year corporation like T-Mobile. Im stuck now but buyer beware. You're dealing with a company with no integrity. I've said my piece.161Visto0likes1Comentario