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mmaatt
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Joined 2 years ago
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Why is T-Mobile's customer support now so poor?
Customer support used to be great. Now there is no live chat option. Only phone support. The hold times are outrageously long. When I do finally get to talk to a rep they are quite rude and uninterested in helping. Also, the 5G coverage in my town is terrible. I get only one bar of reception. I'm considering moving all 4 of my lines to another carrier.Solved1.1KViews6likes20Comentarios