User Profile
MMUSTX
Roaming Rookie
Joined 4 years ago
User Widgets
Contribuciones
Re: Why am I randomly not receiving texts?
Thanks for sharing your experience. After a month of trouble shooting by T-Mobile techteam, they could not fix the issue. Tech team was saying it isdevice or appleissue whichis a usual tech tactic ofpassing the buck.Ichanged device, changed from eSim to physical sim, nothing fixed it. Today i left T-Mobile and within 5 minutes of number transfer to new provider, all the text messages are working fine. So it is a T-Mobile issue or may becarrier competition where Verizon or AT&T deliberately randomly block T-Mobile incomingtext to its customers or it could be T-Mobile tactic for some other reason. Ithink it wasdeliberately blocked or made brokenthan any other issue or else the tech team could have easily fixed it. They don't want to fix it. Itook thedecision to port out of T-Mobile asT-Mobile tech team seems to behelpless. This is my story.123Visto2likes0ComentariosRe: Why am I randomly not receiving texts?
An update: SMS messages that I replied or send in the form of pictures or screenshots are received by those who were not receiving my SMSmessages before. The SMS that I am typing using my keypad and sending are still not received by the receiver.53Visto0likes0ComentariosRe: Why am I randomly not receiving texts?
Pennsylvania wrote: It's an iPhone problem with receiving messages. But I'm not sure if it's isolated to tmobile iPhones. TMobile is recording that the messages are sent (from both iPhone and Android). The setting for "Send as sms" instead of iMessage was on for the iPhones in my situation. Like I stated above, I receive SMS & iMessage fine whether it is iPhone or android.When I reply to theSMS to people who do not have iMessage, it goes from my iPhone,but the receiver never get my reply SMS.T-Mobile hasrecords of these SMSreplies with date & time stamp in my online T-Mobile account,which means it went from my iPhone. I changed the devices,tested it andthe SMS replies are send from my side but the receiver never gets it.The interesting aspect is when I remove T-Mobile Sim on these devicesand insert a Verizon SIM, the receiver gets myreply SMS.So i don't think it is a device issue. It is either a T-Mobile SMS issue or android issue vs T-Mobile.16Visto0likes0ComentariosRe: Why am I randomly not receiving texts?
Based on the info above, is this then an android issue. I have iPhone 12 Pro and T-Mobile is the carrier. I get all the SMS send to me from all type of smart phone and all carriers. But when I reply to thoseSMS,the SMS goes from my iPhone butthe receiver never gets those replies from me.The reply SMS I send is getting tracked with time & date in my T-Mobile account,which means it went from my iphone. But what aboutsome iPhones owners not getting my reply SMS but they do get it when iMessage is on, when iMessage is off the SMS never reach them even though it went from my device.15Visto0likes0ComentariosRe: Why am I randomly not receiving texts?
Hi I have no issues in getting SMS message, but when I reply to those SMS messageswhere it goes from my iphone, but the receiver never gets my SMSmessage. This affects my friends who are on android phone, international SMS to iPhone who is not using iMessagesand shortcodemessagesto doc office etc. The interesting aspect is, I take the T-Mobile SIM out and put a Verizon SIM and those SMS goes and receiver gets it. So this is something with T-Mobile SMS application and it is affecting one phone line in my account. The other two Phone lines works normal.18Visto0likes0ComentariosRe: Why am I randomly not receiving texts?
rchaudry wrote: MMUSTX wrote: After extensive troubleshooting with T-Mobile and Apple, it was identified that SMS messages send with iPhone 12 Pro from T-Mobile to AT&Tand Verizon is not going through. iMessages works fine. Devices changed and the issue still persist.The issue is with SMS from T-Mobile to AT&T & Verizon numbers. T-Mobile to T-Mobile SMS works fine most of the time.A ticket is opened with T-Mobile advanced tech teamto further investigate and waiting for a resolution. It is a good idea for Verizon and AT&T customers contact the respective services to troubleshoot if youare missing the SMS messages. I highly doubt that's the issue because because all 3 of the people i'm having problems receiving text messages from…are also T-Mobile customers. It was tested several times from different devices. People who have iMessage works with no issues. The issue is definitely with when I send text from T-Mobile to Verizon orAT&T numbers, I get SMS but when reply it goes but not received by my friends. Some of T-Mobile to T-Mobile text also could be missing. My conclusion after several trouble shooting is either T-Mobile digits issue or SMS from iPhone to android issues or could be due tousing international eSim for few days onthe iPhone and then switching toT-Mobile eSim when back in US.8Visto0likes0ComentariosRe: Why am I randomly not receiving texts?
After extensive troubleshooting with T-Mobile and Apple, it was identified that SMS messages send with iPhone 12 Pro from T-Mobile to AT&Tand Verizon is not going through. iMessages works fine. Devices changed and the issue still persist.The issue is with SMS from T-Mobile to AT&T & Verizon numbers. T-Mobile to T-Mobile SMS works fine most of the time.A ticket is opened with T-Mobile advanced tech teamto further investigate and waiting for a resolution. It is a good idea for Verizon and AT&T customers contact the respective services to troubleshoot if youare missing the SMS messages.16Visto0likes0Comentarios