Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
Based on the info above, is this then an android issue. I have iPhone 12 Pro and T-Mobile is the carrier. I get all the SMS send to me from all type of smart phone and all carriers. But when I reply to those SMS, the SMS goes from my iPhone but the receiver never gets those replies from me. The reply SMS I send is getting tracked with time & date in my T-Mobile account, which means it went from my iphone.
But what about some iPhones owners not getting my reply SMS but they do get it when iMessage is on, when iMessage is off the SMS never reach them even though it went from my device.
