Usage Details Missing Again (June 2023)
I spent 2+ hours on customer support and had a ticket opened, but wantedto let people know about the issue (I couldn't find anything online newer than a few months' old...very frustrating). On both app and web I'm unable to see ANY usage data for any of the lines on my account. Instead of "data" "text" "calls" it defaults to a page that says: "Worried about slow data?" and no other options except to click the one button...which takes you to a page to add more data/services. I already have an unlimited data plan. The "view usage details" functions havebeen broken for about a week.
Omaha, NE - Having Trouble Receiving Text Messages From Businesses
I requesteda text message from my bank to sign into their website this morning. It's been three hours and I'm still waiting. I checked the spam folder in my text messages. I'm also waiting for a text from the payroll software my company uses. My line was recently switched from Sprint to T-Mobile. Anyone else having similar problems?