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Pagan
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Joined 3 years ago
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Re: 5 g internet indifferent performance and hanging on by a thread
@copz1998 Do you seriously think we haven't all done all of that multiple times? Drop it with the placement nonsense. I have issues with connectivity, speeds, and signals *without* even touching my gateway. I've been sitting here for the last hourwatching my gateway bounce between n71 (good speed)and n41 (fast download, but upload so slow it makes my internet unusable).I'm sitting 15 feet away from it and it's not moving on its own. So it's not the placement. It's your company overselling the area and tossing the HI customers under the bus. Never mind that frequently when I check on *your website* that it shows it's "not available" in my area. Despite me having it for about 3 years. I can't wait until Vexus gets built out to my part of the city.14Visto0likes0ComentariosRe: Can't download bill anymore!
The problem is still there. I'm getting box pop up asking for my user name and password. I put in my user name and password for T-Mo and it comes up with an error message. I know it's from T-Mo's end because I don't have this problem with annnnny other website when I download my bill.16Visto0likes0ComentariosRe: How to reach T-Force ?
hobbit wrote: > " …contact TMO either by call or by Facebook or Twitter...calling in will land you with tier 1 support where FB/Twitter starts you with tier 2 support." That is flat-out DISCRIMINATION. Plenty of customers don't do FB or Twitter, for very sensible reasons. FIX IT. Get some accessible path set up already. First - Chill, daddy. Second - They're not discriminating. if you don't have FB or Twitter, you can still call and ask for Tier 2 immediately. Third - Not having/wanting FB or Twitter (or any other social media) is not a protected class.60Visto0likes0ComentariosRe: T mobile paramount plus promotion code
magentatechie wrote: Hey there! Are you going tohttps://promotions.t-mobile.com/ParamountPlus? From there you enter your phone number then sign in to your T-Mobile.com account (if you aren't already signed in). The next page will have your code and a link to Paramountplus.com to set up a new account. If you're already a Paramount Plus Essentials subscriber, follow the link to enter your coupon code that appears on this page. Please note that if you are a current subscriber, you must cancel your existing account and wait until the end of your current cycle before you'll be able to enter the coupon code to start your free subscription. Here are some great resources: https://www.t-mobile.com/offers/paramount-plus-deal#paramount-plus-faq https://help.paramountplus.com/s/article/PD-What-is-the-Paramount-On-Us-Offer I tried cancelling. Still got the "coupon code is invalid" message when I tried starting over. Never mind that there's a box there that says "redeem a coupon" that implies that we can indeed redeem a coupon. Where I still get the "promotionalcode is invalid". Care to try again?8Visto0likes0ComentariosRe: Mesh Wi-Fi 6 System
007BondMI6 wrote: Now my dilemma my neighborhood is contract locked to Comcast we cannot get anyone else. Whole neighborhood has fiber for Verizon but that was 15 years ago and still 10 more years to go till the exclusive contract is up. Can you believe that Verizon laid the fiber 25 years ahead of when they can offer the service. Anyways I don't like Comcast for many reasons, coming data cap that they want you to pay for overage, bundles of services I don't need, high rates as you have to have a bundle as individual services are way overpriced, inconsistent speed. Wait...what? How is that even legal?14Visto0likes0ComentariosRe: Error "Uh-oh, it looks like we have our wires crossed. Intenta nuevamente más tarde".
MMTXUS wrote: I had the same issue and contacted T-Mobile customer care. If you only have home internet from T-Mobile, then you cannot get access to My T-Mobile account online. You will have to call the T-Mobile Customer Care to change autopay credit card or changebilling info etc. if you already have a T-Mobile cellular line, then you will be able to log into My T-Mobile account and it will also show your T-Mobile home internet line. Which is absolutely wrong. I only have Home Internet with them. Got it about a year agoand had no problem creating an account or logging in. I think what the "wires crossed" thing really is, is a glitch in their system that they don't know what it is, where it comes from, and have no interest tracking it down andfixing it. I just got the "wire crossed" errortrying to log into my account (again, HI only) I think because of their less-than-usable speed right now because they deprioritize HI and won't admit it.44Visto0likes0ComentariosRe: Upload speeds much faster than download speeds
I've got kind of the same problem, but reversed. From about 11:30am-7:30pm MST daily, my speed drops significantly. The download I can live with, it's still better than what I was getting from CL. The upload however, it's in dial-up range. Which causes problems. I can't stream anything. I've chatted with them several times through FB Messenger. They keep wanting me to reset or move my gateway around.I've already done all of that, my gateway is in the best place. I can see the tower from my bedroom window. One even wanted me to disable my anti-virus because of the old myth that it slows things down. Yeah, not happening. Another kept mentioning Magenta. Which has nothing to do with me. Had another asking how many devices I had connected. Which doesn't hold water because the speeds fluctuate with the same number of devices connected at all times. I think what it boils down to is that they're de-prioritizing Home Internet but just won't admit it. I have to agree with gpmaz. They should fix the congestion problem instead of having us jump through the same useless hoops every time.39Visto1like0Comentarios