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Pilgrim1077
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Joined 2 years ago
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Phone signal is missing
Hello, I switched to T-Mobile from Sprint a year ago due to the merger and because I had no choice but to do it. I've been on an Unlimited data plan for the deaf and hard of hearing ( data only, no voice calls )to which the Sprint network worked flawlessly in my area. The merger forced the deadline for the tower change and I upgraded to a new phone. Then for more than half a year, the T-Mobile network was working fine under the unlimited data plan ( same program that got merged ), until recently I've been seeing Roaming LTE on my signal the last 24-48 hours. I live directly under a 'partner carrier' area in a small college town in Vermont and T-Mobile's signal doesn't show up often unless I travel outside of my area, about 15-20 minutes away,to get the full benefit. The 5G network is outside of the area and closer to the next biggest city about 30-45 minutes north. With T-Mobile's network, my data usage doesn't affect anything but with partner carriers, they have a 500 MB limit which led to two text warnings for roaming outside the network when I've stuck around my area the whole time. The other carriers were AT&T and Verizon which usually shows up alternatively on my phone where T-Mobile's signal is rare. I'm being put into a trickysituation that if I go walkingoutside, I'm at the mercy of the tower's fluctuating signals but if I use Wi-fi, it's not an issue. I checked my account and it looks normal as it appears to be active and service isn't terminated. I checked online to see if there were news of outages and I don't see them which negates that possibility. I checked my data usage and it only shows 0.16 gb used which was bizarre. I've tried rebooting the phone and using Airplane mode several times and nothing worked. I checked the Network settings on my iPhone 13 Pro and it shows Roaming without anything coming from T-Mobile.I highly doubt it has anything to do with my bill which I paid the first half after it went past the deadline and the rest is due in next month. I think there's something wrong with the network. Has anyone gone through a similar thing?143Visto1like3Comentarios