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RaysWayz
Network Novice
Joined 3 years ago
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T-Mobile Signal Issues In Syracuse, NY?
Hello, I currently have a Nokia 5G Home Internet gateway (silver) and about a week ago, I noticed it would just lose signal randomly. At that point, it was dropping the 5G signal a couple times a day. Now, it happens 6-8 times a day and it lasts longer each time it goes out. I called T-Mobile Support and we went through the checklist to determine what could be wrong. They concluded it could be the gateway, since it was the original one that launched with T-Mobile Home Internet. They shipped me a new gateway and I hooked it up, with no issues for the first day. Now, this one is doing the exact same thing…and now I am noticing signal drops on my iPhone 13 Pro Max at the same time the gateway is losing service. Do we have anyone in the Syracuse, NY area experiencing similar issues? I work from home and I've dropped business calls and even lost connection to meetings I was hosting.Re: gateway restart avery few minutes
I was having a similar issue with my gateway…my signal just drops 6-8 times a day and lasts longer each time it goes out. I called T-Mobile Support and they were able to ship a new gateway out to me. Except…I am having the same issue and now my cellphone randomly looses signal at the same time. I've been on business calls and the phone drops the call and then I can see that I have no signal on my phone or the gateway.3Visto0likes0Comentarios