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RSNeumann
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Joined 2 years ago
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Re: Assurant return damaged device package Empty!!
I found a solution to the lack of Customer Service and Accountability from both TMobile and Assurant. File Better Business Bureau cases against both. Miraculously, the Executive Customer Service members CAN be contacted, listen, roll their eyes that it didn't get to them sooner, and amazingly the charges can now be reversed.17Visto2likes0ComentariosRe: Assurant return damaged device package Empty!!
Yep, these folks are either incompetent or fraudulent. T-Mobile stone walled me, Assurant stone walled me. This is a scam of epic proportions. Between the Monthly fee, the deductible, then claiming "empty envelope", and likely refurbished phones at pennies on the $. Yep, first and last time I'll buy insurance and I am going to buy out my contract and NEVER come back to T-Mobile again. Worst service ever and worst customer experience ever. And I made it through the AT&T to Cingular to AT&T to Cingular to AT&T in the 2000's :D15Visto0likes0ComentariosTMobile Assurant =Scam
Go to TMoible they said...It'll be fine they said. This is hands down the WORST service I've been with, and I went through AT&T and Cingular. The Assurant Insurance group is either grossly incompetent or committing Fraud. Three months later and $700 charge they finally tell me the "package was empty" but cannot provide any proof it was empty. DEAR TMOBILE I will make it my life's mission to tell everyone I know just how badly you take care of your customers.239Visto2likes2Comentarios