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saraswindle
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Joined 2 years ago
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Sprint promotions not applied to t-mobile
I had a promotion from sprint where I got two new phones for free, if I signed on to stay with them for another two years. Now that T-Mobile merged with sprint, I have talked to at least seven representatives about my bill being too high as they are charging my phones, which they shouldn't be. All seven of them told me over the past four months that the promotion should apply and they apologize and say it will be fixed next bill and I will be credited for what I've been overpaying. Now, FOUR MONTHS LATER, they are telling me they won't accept the promotion since it was for sprint and not T-Mobile. They merged with sprint, shouldn't they take their promotions as well? I would have never gotten a new phone if they weren't going to have it free like the promotion stated. I am furious that they are not accepting the promotion and that they have been telling me for FOUR MONTHS it should be applied, yet not doing anything.319Visto0likes7Comentarios