User Profile
scottjd
Transmission Trainee
Joined 8 years ago
User Widgets
Contribuciones
Re: MIMO antenna for T-Mobile 5G home internet gateway?
Some have seen improvements, and some have not.. I think it depends on how close you are to the towers, the direction you point the antennas, quality of the antennas and how high you mount them if the tower is at a higher altitude then you. It's more of a try it and see, but remember if you break anything during this it could cost you $370 to replace that gateway according to my contract with T-Mobile Home Internet. And those U.FL Male connectors on the built in antennas can be fragile so be careful when removing the ones connected, and connecting the pigtail ones. Also, be sure to remove the sim card after powering down the until or it can drop inside the can and might be hard to get it out.33Visto3likes0ComentariosRe: Tmobile 5G Internet Gateway doesn't connect with anything old? Terrible customer service?
Some older devices don't support or like WPA3 security encryption in the WiFi. Like the other comment mentioned I wouldchange the wpa2/wpa3 setting to wpa/wp2 for both the 2.4Ghz and 5Ghz bands. Or maybe your older devices also don't use 5Ghz so you could keep that one the same.3Visto1like0ComentariosRe: tmobile home internet and samsung tv plus
Mr.jone wrote: Thank you Scottjd!The dns servers were the answer! I put everything back and changed the dns server to 8.8.8.8 and it's working like a charm! Something in the back of my mind said it was those, but I haven't doneanything like this for many years! Thanks again! No problem. I remembered my one TV did the same thing when I tested the WiFi on the can. But for some reason since I run a Asus router behind it and the TV's work fine. It was just one of those things that caught my attention. I just dont know why out of 5 samsung TV's in the house only two of them do it, and only the ones that have dual wifi. The older ones only have 2.4Ghz.8Visto1like0ComentariosRe: tmobile home internet and samsung tv plus
Mr.jone wrote: Thanks Scottjd, It has not worked yet. I did only have one ssid,so I separated them to the 5ghz and 2.4ghz then tried changingthe bandwidth to auto then40mhz on the 2.4 still nothing. Put the TV back on 5ghz and tried auto and 40mhz. Nothing. I will keep trying. Next thing I will try is an ethernet cable from the gateway. Thanks agian!! Ok, so this is what I did to fix it. I tested this on the TMHI gateway/wifi for both 5Ghz and 2.4Ghz wifi. This seems to really be a DNS issue on how T-Mobile does the NAT and other things. So I had to change the DNS server on the Samsung TV's for this to work. This fixed Samsung TV+. Other apps should also work. I tested Samsung TV+, samsung app store on the TV, AppleTV+, Netflix, HULU, YouTube, and Spotify and everything worked. So to get this to work these are the changes to make. Put the 5Ghz WiFi back to the default Auto bandwidthor change it to 80Mhz bandwidth. Your choice, but if some other devices have issue then I would recommend using Auto. If you don't have any TV's on 2.4Ghz then I would change that back to Auto. For the 2.4Ghz since its over crowded thing normally run better on 20Mhz bandwidth so just let Auto manage this. Even iPhones and MacBooks wont let you use 40Mhz on the client side. Connect to your choice of WiFi but I recommend the 5Ghz if you get a good signal. After it connects go into Settings The General Over to Network Run Network Status (it will say connected to internet, but Samsung TV+ will still fail) Then choose IP Settings Go down to DNS Settings (it should say "Obtain automatically" Change this to another DNS server, I changed it the Google DNS server at 8.8.8.8 (or another one) I tested this with the google DNS server and it worked. Other DNS servers should also work if you have another open DNS servers in the area closer to you. Just don't use a T-Mobile DNS server. Hope this helped, Scott4Visto1like0ComentariosRe: tmobile home internet and samsung tv plus
Mr.jone wrote: Thanks Scottjd, It has not worked yet. I did only have one ssid,so I separated them to the 5ghz and 2.4ghz then tried changingthe bandwidth to auto then40mhz on the 2.4 still nothing. Put the TV back on 5ghz and tried auto and 40mhz. Nothing. I will keep trying. Next thing I will try is an ethernet cable from the gateway. Thanks agian!! Ok, so your TV does do with 2.4 and 5, good to know. You should be able to leave the 5Ghz on 80Mhz bandwidth. The 2.4Ghz bandwidth change only made a difference for me on the TV's that can not do 5Ghz. Can you tell me the firmware version on the TV? Do you know if the TV has the latest firmware updated on it? Now you do have me curious. I have two samsung TV's that only do 2.4,Ghz and two TV's that do 5Ghz. I think I will pair the dual band ones back up with the T-Mo gateway WiFi and test this myself again. Currently I have my old WiFi router behind T-mo with a ethernet cable and all the TV's are running good. Ill let you know how it goes after I test, and see if I can find out why its would only be some TV's for this issue. Scott6Visto1like0ComentariosRe: single ssid
Ranju wrote: OK let me try to explain! I have Tmobile ssid "xyz" same for both 2.4GHZand 5GHZ and that is fine, SSID is enabled for both. Now I have configured Netgear extender for 2 SSID "xyz_2GEXT" and "xyz_5GEXT". Both keep dropping. xyz_2GEXT says couldn't find IP address xyz_5GEXT says log in to network and prompts for admin user and password (log in does nothing for underlying message) Netgear says it is bandwidth conflict so give different names for 2.4GHZ and 5GHZ on router. I think it should work as is, single SSID for router and 2 for Extender. Ok, thanks. I can't get detailed with some of this since I dont know what the model of the netgear repeater is. It sounds like you might have multiple errors, or one error could be causing the other. These are my initial thoughts that might help resolve both of these error messages. From the two different errors you mentioned you may have two different issues. I believe that might be because the T-Mobile Gateway is using a some sort of signal strength monitoring for smart connect. This is what they say in the T-Mo gateway manual: "The gateway automatically steers client devices to the best band and channel combination for most situations." If your netgear extender is extending the 2.4Ghz and only one of the T-Mobile 5Ghz channels so I would suggest turning off the second 5Ghz channels that is enabled on the T-Mobile gateway by default. From the above found in the manual it sound like the gateway will sometimes pass off between the low and high channels of the two 5Ghz radios with its smart connect algorithms. The gateway runs a 5Ghz high channel and 5Ghz low channel enabled by default. So on the gateway either turn off SSID5 (low 5Ghz channels) or turn off SSID9 (high 5Ghz channels) so if the gateway is passing the repeater between the two 5Ghz radios this will stop that from happening. Also I don't know what model of repeater you are using, but this might apply to your model as well? https://kb.netgear.com/25346/What-is-Smart-Connect-and-how-do-I-enable-or-disable-it-on-my-Nighthawk-router IP Address Error: As for the client IP address error this could be from the gateways DHCP renewing IP policy. I find it better when running multiple main networking equipment to just assign the IP's manually/static. This also makes it easier to connect with the web gui interface by that static IP instead of using some app that searches for the devices. Note: It might also be from lost connection with bandwidth error as I will explain in the next part. If can you assign the IP's to the netgear repeater manually? I believe it might be two IP's, one for the 2.4Ghz repeater radio and one for the 5Ghz repeater radio. Usually it would have to be two differnt IP's since each radio should have a different hardware MAC address. I have my one device manually/static assigned as: IP Address: 192.168.12.2 Subnet: 255.255.255.0 Default Gateway: 192.168.12.1 So if its for each radio the IP would be 192.168.12.2 and 192.168.12.3 and the subnet and gateway would be the same for each one. Bandwidth Message Error 5Ghz: The T-Mobile gateway also uses Auto Bandwidth as the default for each of the radios. You would have to look at the specs of the netgear repeater to see what the 5Ghz repeater bandwidth is using. If this is a WiFi5 (AC) repeater then its probably using 80Mhz on the 5Ghz radio. Some WiFi6 (AX) radios can use 160Mhz bandwidth, but the T-Mo gateway can only do up to 80Mhz. NOTE: If the repeater is an older WiFi that has the 5Ghz N it might only do 40Mhz bandwidth, but without knowing the model of the repeater I can not look up the specs for it. In this issue you shouldn't have to change anything on the repeater. Assuming its a WiFi5/WiFi6 repeater (AC/AX) you can set the T-Mo gateway bandwidth manually so it wont try to Automatically change the bandwidth. The repeater will stay at the same manual bandwidth you set on the gateway. If its a WiFi5/WiFi6 (AC/AX) repeater then under the 5Ghz on the gateway change the "Channel Bandwidth" from "Auto" to "80Mhz If its an older G/N with 5Ghz repeater then under the 5Ghz on the gateway change the "Channel Bandwidth" from "Auto" to "40Mhz T-Mo Gateway 2.4Ghz Bandwidth: I would also set the T-Mo gateway 2.4Ghz radio bandwidth from Auto to manually use 20Mhz. The 20Mhz is best practice with 2.4Ghz since 2.4 does not have that many channels and is a cleaner signal when your in an area that has other 2.4Ghz radios running. NOTE: All apple devices and some other manufacturers only use 20Mhz when connecting to the 2.4Ghz frequency for this reason. Bluetooth is also on the 2.4Ghz spectrum, specifically channel 9 of the 2.4Ghz. For this reason usually assign the 2.4Ghz channel manually between channel 1 and 5 so it does not overlap on channel 9. This way the WiFi on 2.4Ghz wont interfere with Bluetooth and vice versa. You might be able to find a free or cheap WiFi scanner app to see what channels the neighbors are using and make sure your 2.4Ghz is not overlapping on channel 9. Also if you have the repeater close to a microwave the microwave also operates on a 2.4Ghz spectrum and can cause the repeater to disconnect. Finally NetGear Smart Connect: I also found this about, it applies to range extenders listed on the right side of the page but also might apply to yours? This shows how to disable the smart connect feature on the extender. Since you are using different SSID's for your 2.4/5Ghz extender the smart connect should be turned off. https://kb.netgear.com/000044734/How-do-I-enable-or-disable-Smart-Connect-on-my-Nighthawk-Mesh-WiFi-Range-Extender In the end if these suggestions don't fix the issue you may have to just also separate the T-Mo gateway 2.4Ghz and 5Ghz SSID's to be names the same as you have it on the repeater. If you have mobile devices like phones/tablets/laptops it should automatically hand off between the T-Mo gateway and repeater as your devices move around the house. This is how most repeaters are designed to be used, but it's not the first time I have used something in a different way by changing settings like the way you are trying to do. Let me know how it works out for you, Scott4Visto1like0ComentariosRe: Naming devices connected to Home Internet
Personally I already had all my devices (86) named and managed on a Asus WiFi router. So I decided to just plug that into the T-Mo gateway and turn off the WiFi on the gateway. They really did make this like a plug and play and it doesn't have many options for good management. You did mention those numbers, I am thinking you are talking about the WiFi hardware mac address that is 12 number with colons. On the WiFi devices you have connected you can find this same number on a label, or on TV's, laptop's, tablet's/phone's you can see this number in the settings probably in the info or about menus. Every device is different so I cant give specific instructions but you can google how to find WiFi MAC address for "insert device" and get instructions for that device. This is what I had to do originally when I set up the management on my asus router since some of the host names didn't show up on the router. So I used the MAC address to identify what they were. You can usual identify the device with just the last four number and letters of the MAC address. I put this information in a spread sheet, or a text note for future reference. Unfortunately when a wifi connected device shares a name and it does not always share the host name that you name it or the name you give the device. And now that I am looking at it I guess you can not change the name on the app once you find the device my the MAC like I can do with my Asus router. That means you have to depend on finding that device with the MAC address and doesn't make it easy to manage the network unless you are just setting up a repeating weekly schedule for a device to not have access after 10pm or something like that. NOTE: I do not have the latest firmware yet, so I don't know if what I sated has changed with a newer firmware on the gateway. Personally I prefer to have more insight to my network and control my devices. This gateway just doesn't have those options. I think for my monthly cost savings it's worth buying another router that can give me these options. It will still pay for itself in a few months of what I am saving on the internet cost. Or if you have one already that worked with your old internet you can plug that in with a network cable to the T-Mo gateway and use it. Just make the WiFi networks the same name and use the same WiFi key, turn on the router WiFi and turn off the T-Mo gateway WiFi. Just turn off the one you are connected to last using the web interface to the gateway. NOTE: The phone app for the gateway may not work when connected over another router behind the gateway so you will have to use the web interface address so check the signals.5Visto1like0Comentarios