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shuaaalon
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Re: How Can I Setup My T-Mobile ID for My Home Internet Account...???
Johnm8551 wrote: acousticbiker wrote: LawyerGal wrote: I am having the same problem. It keeps saying it does not recognize the email address when trying to set up the ID...even though I received emails regarding my order at the same address. The welcome email only lists the router and the router's phone number. This seems to be a persistent issue for T-Mobile. Luckily, this is not our only ISP. I'll give it a month and then cancel if this issue is not corrected. Edit: I have solved my problem at least. When you create an account for the forum, you are basically setting up your T-Mobile ID. If you log-in to the main page, it will ask you to link your phone. I used the phone number for the router, entered the last 4 of SSN and now my account is linked. For the prepaid folks, maybe there is an option to add phones to your account. If so, just use the number for the router and add it. Best of luck! Thanks for the forum account tip! I was able to do that but then when I enter my number in the page asking to link phone number, I get a Service Unavailable page/error. I tried this but it says there's an error when o enter my router phone number smh so frustrating then I use my phone number but I'm not a T-Mobile phone customer so https://account.t-mobile.com/signin/v2/enterPhoneNumber?redirect_uri=https:%2F%2Fwww.t-mobile.com%2Fsignin&scope=TMO_ID_profile%20associated_lines%20billing_information%20associated_billing_accounts%20extended_lines%20token%20openid%20vault%20role%20consent&client_id=MYTMO&access_type=ONLINE&response_type=code&approval_prompt=auto&prompt=select_account&state=eyJpbnRlbnQiOiJMb2dpbiIsImJvb2ttYXJrVXJsIjoiaHR0cHM6Ly93d3cudC1tb2JpbGUuY29tL2FjY291bnQvZGFzaGJvYXJkIn0&loginId=&fp_client=eaf302caaf588456f21e4101c5fe0c18 try that link and capitalize the first letter of your email address. That worked for me yesterday2Visto0likes0ComentariosPSA for anyone unable to register T-Mobile ID for home internet: quick fix that support is not aware of
After going through several useless support specialists none were able to help me. However, the after seeing a suggestion from another user to capitalizehe first letter of your email address worked. There is a major bug in their system that is not registering emails when the first letter is lowercase. Use this link to set up your ID, make sure its the sign up page that asks for the phone number associated with the account - the home internet sign up page will not work at all. https://account.t-mobile.com/signin/v2/enterPhoneNumber?redirect_uri=https:%2F%2Fwww.t-mobile.com%2Fsignin&scope=TMO_ID_profile%20associated_lines%20billing_information%20associated_billing_accounts%20extended_lines%20token%20openid%20vault%20role%20consent&client_id=MYTMO&access_type=ONLINE&response_type=code&approval_prompt=auto&prompt=select_account&state=eyJpbnRlbnQiOiJMb2dpbiIsImJvb2ttYXJrVXJsIjoiaHR0cHM6Ly93d3cudC1tb2JpbGUuY29tL2FjY291bnQvZGFzaGJvYXJkIn0&loginId=&fp_client=eaf302caaf588456f21e4101c5fe0c18 input email as such: Emailaddress@gmail.comnot emailaddress@gmail.com hope this saves people some time.8.5KViews4likes16ComentariosRe: How Can I Setup My T-Mobile ID for My Home Internet Account...???
After going through several useless support specialists none were able to help me. However, the suggestion above to capitalize the first letter of your email address worked. There is a major bug in their system that is not registering emails when the first letter is lowercase. Use this link to set up your ID, make sure its the sign up page that asks for the phone number associated with the account - the home internet sign up page will not work at all. https://account.t-mobile.com/signin/v2/enterPhoneNumber?redirect_uri=https:%2F%2Fwww.t-mobile.com%2Fsignin&scope=TMO_ID_profile%20associated_lines%20billing_information%20associated_billing_accounts%20extended_lines%20token%20openid%20vault%20role%20consent&client_id=MYTMO&access_type=ONLINE&response_type=code&approval_prompt=auto&prompt=select_account&state=eyJpbnRlbnQiOiJMb2dpbiIsImJvb2ttYXJrVXJsIjoiaHR0cHM6Ly93d3cudC1tb2JpbGUuY29tL2FjY291bnQvZGFzaGJvYXJkIn0&loginId=&fp_client=eaf302caaf588456f21e4101c5fe0c18 input email as such: Emailaddress@gmail.comnot emailaddress@gmail.com hope this saves people some time.1Ver0likes0Comentarios