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smplyunprdctble
Connection Curator
Joined 14 years ago
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Re: Family Allowances seems to be some kind of joke
Having been a kid myself once, I'm going to start out by saying kids will find ways around just about anything. Nothing is going to be foolproof. T-Mobile can help manage access to the T-Mobile network (as does any parental controls across carriers). T-Mobile's isn't flexible, and doesn't fit in everyone's needs (this is me still saying it needs to be revamped), but it "works". But, no carrier will basically completely disable all features of a device with their parental controls. It's not feasible. A carrier network cannot control what happens on WiFi, nor vice-versa. Your two options in this case are: - Get a home WiFi Router that has proper parental controls (I heard about one on the radio some time last year -- something tells me Disney may have been somehow affiliated with it? I don't recall the details, but there are several routers nowadays that will let you have restricted times per device). Use this in addition to T-Mobile's Parental Controls (T-Mobile controls their network, you control yours) -- This doesn't stop them from getting on the neighbor's WiFi. - Actually be a parent and let there be consequences of the child not putting their device down when instructed to (this is hard to do, I know, but, back in my day, if I was up late playing my Nintendo, it was removed from me for a while. There are things called "Feature Phones" or "Dumb Phones" that you can swap their device out for and give them an actual alarm clock if they're not properly obeying). There's probably apps out there that will help you restrict. But, apps are easily uninstallable (although, probably not easily reinstalled with the same parameters you set). Nothing beats being a properly involved parent who follows through with consequences.6Visto3likes0ComentariosRe: copies of texts
No. T-Mobile doesn't save copies of texts. Once they're delivered, they're done. This would be like asking if T-Mobile had copies of phone conversations. The only thing you can get is a record that a number texted you, or you texted a number. You can get these from your bills for the past 12 months. If you need further back, T-Mobile can get them for you, but there will be a fee. You can contact Customer Care for that. For the future, if you need printouts of texts, I recommend utilizing a backup application for your texts and printing them from that. There's several backup apps out there, depending on your device. Try out a few to see which one(s) give you the features you need.197Visto1like0ComentariosRe: Grandfathered Simple Choice is not $10 for added lines, wrong info TM
The last time I went to a store to make a change, they showed me what my new bill would be, and I had to confirm the amount. This is where I was able to tell them "No, I did not agree to this change, you need to undo that before I agree, or I will walk out of here with no changes and go to another location." They tried to "negotiate" letting me add the insurance on my plan, and I didn't budge. My experience suggests to me you should have seen what your change would have been, and you agreed to it. As for your plan, if memory from way back when is right, the first two lines were one price. Additional lines were $10/line. Then, there was an additional price for data above 2GB. My guess is you added the line with 6GB of data, giving a total price of $20. Hypothetically, you can drop his data down to 2GB and it will be $10/line. He may not like being on such a low data cap though....12Visto1like0Comentarios