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stammbr
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Joined 2 months ago
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What the heck is credits on the account?
So, I went to upgrade my phone and get the trade in value of only $300, but to upgrade it is going to cost me $700! That is just one phone to upgrade. When I called to find out what is the benefit of trading my phone in when I am only getting $12.50 credit each month then have to pay $700 to upgrade. I was told the reason it is $700 to upgrade is because I don't have any account credits? And, they use credits to lower the cost of upgrade, and you get them from paying your bill, payments on your things, etc My bill is current and not due till tomorrow….and I only have one device I am still paying for...How in the hell do I get more credits so I do not have to pay $700 to upgrade! WHAT IS THE POINT OF TRADING IN MY PHONE AT THIS POINT! I could sell it on Facebook for $700. The worst part about all of this is that I can switch all three of my phone lines two of the likes with the Galaxy S24 Ultra and one with the iPhone 15 and it is only going to cost me $380 to switch, and they are giving me $2800 for a trade in for all three of our phones. I switched to Sprint now t-mobile bc it was cheaper and a hell of a lot easier to upgrade then Verizon, but that isn't the case anymore. It looks like I will be going back to verizon to suffer their incompetency, but at least I can upgrade for a reasonable price.133Visto0likes1Comentario