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Stephen570
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Joined 4 years ago
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Re: T-Mobile Home Internet Connection Quality
The device appears to show signal strength for the strongest connection, either the primary signal (which is required and always 4G) or the secondary signal (which if present is always 5G). The app shows the strength of the primary signal (the app does not show anything about the secondary connection, though an app update will probably add that at some point). If you look in the web admin interface (http://192.168.12.1 - using the login information on the bottom of the gateway, unless you changed it) you will see both primary and secondary connection information. Based on your description you probably have a "weak" (2 bars) primary 4G signal and a "very good" secondary 5G signal. Note: at some point in the future T-Mobile theoretically could enable stand-alone 5G and a 4G signal wouldn't be required, but that's not how it works right now. If you're not having any problems, like disconnection, intermittent extreme slow downs, etc. just leave it alone and enjoy. If you have problems, use the info from the web interface to try and improve the location and orientation to get a better primary signal, but your 5G connection might then suffer.Re: Cell towr metrics?
Pcpopcorn wrote: How can you tell if you are on 4G or 5G? The app only shows the primary connection, which is 4G. You need to go into the web admin interface to see if there is a secondary (5G) connection. Go tohttp://192.168.12.1/and use "admin" and the password listed on the bottom of the gateway (unless you changed it). Hopefully the app will be able to see both in a future update.Re: Cell towr metrics?
Unless you are pretty close to a tower with an unobstructed line of sight between it and your location, you're not going to get a perfect signal. I'm about 3 miles away from the towers in my area. Your primary signal is a 4G signal, and you have to have one for service. The secondary signal, if there is one, is a 5G signal. At some point T-Mobile may deploy stand-alone 5G, but until then you need to have a 4G signal. The metrics you listed for your primary are ok. Based on the charts I've seen you would think they are just borderline, but they're in line with what I get on my primary signal when I'm only connected to 4G. And I get 90 to 130 down and over 5upreliably. Sometimes my gateway will switch bands and/or towers and I'll get a secondary 5G connection with metrics similar to yours as well,though the 4G signal will be slightly worse. Then I'll get 150 to over 200 down and 20 to 50 up, though I generally wind up soon getting switched back. There's a chance that's happening to you as well as the gateway looks for the strongest signal. My ping times are regularly under 50, though jitter seems more inconsistentbut usually under 10 (I'd really like to see that improve). I've gotten them to their best by concentrating on adjusting the device's location and orientation to get the best 4G signal I can, paying most attention to RSRP and SINR (SNR). After spending far too much time moving and rotating the device inch by inch chasing a 5G signal that inevitably comes and goes, I'm ok with just getting a fair to good, but reliable4G signal with speeds that are pretty good for a far lower price than the competition is offering. (I'm sure Comcast Xfinity will offer a deal when I call to cancel this week, but they are losing my business for repeatedly telling me there are no better plans, and I'd have to go six months without service before I'd be eligible for any advertised special rates. T-Mobile would have to punch me in the mouth before I'd go back to Comcast.)Re: Cell towr metrics?
The metrics are below. Please note that many people are getting good and consistent service even though some of their metrics may fall into categories decribed as Fair to Poor in the tables below. My RSRP and SINR both are usually in the Fair to Poor range listed below. My RSSI and RSRQ are usually Good. And I typically get 90+ downstream and 6+ upstream. RSRP >= -80 dBm Excellent Strong signal with maximum data speeds -80 dBm to -90 dBm Good Strong signal with good data speeds -90 dBm to -100 dBm Fair to poor Reliable data speeds may be attained, but marginal data with drop-outs is possible. When this value gets close to -100, performance will drop drastically <= -100 dBm No signal Disconnection RSRQ >= -10 dB Excellent Strong signal with maximum data speeds -10 dB to -15 dB Good Strong signal with good data speeds -15 dB to -20 dB Fair to poor Reliable data speeds may be attained, but marginal data with drop-outs is possible. When this value gets close to -20, performance will drop drastically <= -20 dB No signal Disconnection SINR >= 20 dB Excellent Strong signal with maximum data speeds 13 dB to 20 dB Good Strong signal with good data speeds 0 dB to 13 dB Fair to poor Reliable data speeds may be attained, but marginal data with drop-outs is possible. When this value gets close to 0, performance will drop drastically <= 0 dB No signal Disconnection RSSI > -65 dBm Excellent Strong signal with maximum data speeds -65 dBm to -75 dBm Good Strong signal with good data speeds -75 dBm to -85 dBm Fair Fair but useful, fast and reliable data speeds may be attained, but marginal data with drop-outs is possible -85 dBm to -95 dBm Poor Performance will drop drastically <= -95 dBm No signal Disconnection Source:Mobile Signal Strength Recommendations - Teltonika Networks Wiki (teltonika-networks.com)Re: Wifi extenders
tmo_mike_c wrote: You're welcome to use one of these WiFi devices but I'd be careful as their not devices we can guarantee it'll work. What T-Mobile can do is file Service Complaint with our engineering team to look into the coverage in your area for fixes and updates. @tmo_mike_c do you know if T-Mobile will be making TM branded Nokia Beacons available at some point to provide a native, supported mesh WiFi solution?Nokia WiFi Beacon 6 | Home WiFi | NokiaRe: Home Internet wi-fi Mesh Beacon
It doesn't look like they're available from Nokia yet. The Nokia website currently says, "the Nokia WiFi Beacon 6 is available for trials with selected service providers." There's no functionality in the T-Mobile Home Internet appto add a beacon yet, so we can't try previous generations of Nokia Beacons (1 & 3). Hopefully they will make them available soon so we can place the gateway at the best location for getting a strong signal, and use a beacon or beacons to cover the whole home with WiFi (without having to mess with a third party solution). Nokia WiFi Beacon 6 | Home WiFi | Nokia
