User Profile

tangoon5

Newbie Caller

Joined 2 years ago

4 Publicaciones

View All Badges

User Widgets

Contribuciones

Re: Final Bil
Thank you. I did find way to call for free, but still had to wait over 30 min. last night. It's so stressful to communicate with T-mobile. Nuevamente, gracias.
2 years ago Place Billing
6Visto
0likes
0Comentarios
Re: Final Bil
Thank you for letting me know. Calling international is costly and there is no way for me to email to T-mobile.
2 years ago Place Billing
8Visto
0likes
0Comentarios
Re: Final bill with negative total due amount
I had similiar problem. I discountinued T-mobile service in Feb and received the final bill with negative balance. Since I moved abroad, I requested the balance to be transferred to my bank account. The agent said it would be done, but never happened. Now another agent can't even locate the balance and keeps on asking for PIN number which I no longer have after not having T-mobile number. I do hve the physical bill, but I can not even send this by email since T-mobile doesn't have an email to claim. This is very frustrating when I can not come to T-mobile store as the agent is suggesting.
2 years ago Place Accounts & Services
57Visto
0likes
0Comentarios
Final Bil
I discountinued T-mobile service this February and moved abroad, but I received the bill with outstanding balance of $117.36. I spoke to an agent over a month ago and she noticed the balance and mentioned that the amount will be transferred to my bank account provided. The balance was never transferred, and I called again on June 6th. The agent was not able to locate the balance now and kept on asking for my PIN. I no longer have T-mobile phone number and my past PIN would not work. Please let me know how I could receive this payment you owe me. My email address is tangoon5@gmail.com
2 years ago Place Billing
589Visto
0likes
4Comentarios

Grupos