Forum Discussion
Final bill with negative total due amount
hello, I have received Final bill from T-mobile that has negative total due amount. I believe that means there is a refund due. I switched from T-mobile almost 2 months back, and this is second b...
Hope this helps someone. As I mentioned in my query above, my final bill has negative balance, and I received refund as visa card.
I had similiar problem. I discountinued T-mobile service in Feb and received the final bill with negative balance. Since I moved abroad, I requested the balance to be transferred to my bank account. The agent said it would be done, but never happened. Now another agent can't even locate the balance and keeps on asking for PIN number which I no longer have after not having T-mobile number. I do hve the physical bill, but I can not even send this by email since T-mobile doesn't have an email to claim. This is very frustrating when I can not come to T-mobile store as the agent is suggesting.
