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Wabjasm
Network Novice
Joined 2 years ago
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Cannot log into T mobile account
I recently purchased the T-Mobile 5G home internet plan completely online. I created a T-Mobile ID using my phone number and email. When I tried to log in, I was asked to confirm my email and phone number. I had no problem confirming my email, but I couldn't confirm my phone number. The system kept giving me an error message: The number (My phone number) is a MetroPCS phone number. Please visithttps://www.metropcs.comto manage this line. I'm confused as to what the issue is.