Forum Discussion
2 hours wait for Customer Service
What is going on with Tmobile? I have noticed all my phone call from Jan 2023 that it is getting longer to get a hold of customer service. First it started 30 minutes then 45 minutes and it keep get...
thankfully everyone in here isn't restricted to calling TMO only for support. You can also contact them through one of their social media platforms like Facebook or Twitter..most prefer this since it starts you off with tier 2 support instead of the call in tier 1 support.
