Forum Discussion
20 Year T-Mobile Customer - Customer Service had become very inadequate, terrible. Rude.
Extremely Poor Customer Support. I will try to be as brief as possible. My family has been with T-Mobile for 20 years. In 2015 I purchased an iPhone 8. With the iPhone 8 I purchased Apple supp...
Ladygraceqtea wrote:Hi Greg B. We switched from Verizon to T-Mobile last year. We have never had better service. If I have a problem I just go to the local store. The folks who work there are always ready to help and are very knowledgeable. I only spoke to someone on the phone when I first got the service. We actually already had our IPhones we had gotten from Verizon. We pay less now than we have ever paid for any other service. We had AT&T for years before we switched to Verizon. Anyway, you might talk to the people at your local store. Hopefully they'll be able to help you. ¡Buena suerte!
This sounds like someone that works for them trying make them look better
