Forum Discussion

S0metimesnaiv3's avatar
S0metimesnaiv3
Network Novice
Hace 3 años

2022 BYOD Line P1 line charge

I signed up for this promotional line and now see a $40 charge on my next billing statement.  I was told the ongoing credit will start showing up after 1-2 billing cycles but will I see a refund for the first (and possibly the next) charge after I pay for it?

  • syaoran's avatar
    syaoran
    Transmission Titan

    How did you sign up.for the promotion?  T-Mobile has been pretty aggressive in its greedy user support fees that even apply online.  I haven't had a bill generate yet after adding that promotion so I don't know what to expect.  Reach out to Customer Care via 611 or the T-Force Team via DM on Facebook or Twitter to see if they can get this straightened out for you.  No one here has account access and the few T-Mobile employees that are here, are for moderation.