Forum Discussion

kovr's avatar
kovr
Newbie Caller
Hace 3 años

421 4.2.0 sender rejected AUP#SNDR

I manage a few mail servers for my employer. We noticed that we are being blocked by T-Mobile (relay=tmo-east.mx.a.cloudfilter.net). We send a lot of messages to our customers' SMS gateway addresses daily.

As of today, all of our messages have started. On the servers we saw bouncing back with 421 sender rejected AUP#SNDR messages.

Is there any way you could whitelist our mail server IP addresses?  I know you are making some changes to fight spam, but it is hurting our clients who want to get notified on new property listings.

I can email the logs to you at an appropriate email address or complete a whitelist form if you would like, along with a list of our mail server IP addresses.

Please assist us with this issue.

  • I would love to see that apple script @hepcat72 . My Email to Text has been delayed/broken for weeks. Pretty much the exact issues described in this thread.

  • R_Geller's avatar
    R_Geller
    Network Novice

    Thank you so much for this info.  It is extremely frustrating.  I completely agree with having a "spam" folder for the texts they are blocking.  We utilize a 3rd party app at work.  Which has 2 factor authentication set up.  This means the cell companies know the texts are coming from a legitimate site.   We would text are technicians info in the field directly from our software.  These guys are electricians who don't have computers readily available when they are at a customers home.  Not having this feature is really causing issues.  What it comes down to is all the carriers want people to pay for sending texts like these.  It doesn't matter that we as a company pay our cell phone bill and the recipient of these texts pay their own bill...they want to bill us on top of that.  Absolutely ridiculous.  Why when I am driving down the road and I pass a Kohls, I will receive a text about some coupon they are currently offering but if I sent a text from an authenticated app it doesn't go through????