Forum Discussion
Absolutely Terrible Experience with Assurant - Avoid Them at All Costs!
I recently dealt with Assurant, and I cannot express how utterly disappointed and frustrated I am with their abysmal customer service. My ordeal began when I needed a replacement phone, and it took a...
I traveled to Peru in April. I asked T Mobile to unlock my phone so I could insert a local chip and be able to call local numbers in Peru.
my friends with AT&T and Verizon had no problems at all, although they are still paying for the phone unit. T Mobile lied repeatedly. I spent hours getting the turn around. Customer service assured me they were going to "help you and solve your problem.." lies and more lies. At one point a useless customer service asked me ( after I had explained my need) why I wanted to use the phone in Peru. I was so frustrated I gave up. EXTREMELY POOR SERVICE, LIES, MORE LIES…PROMISES….MORE PROMISES.
I am traveling to Spain in a couple of weeks and I'm sure T Mobile will continue to be the T Mobile many of us hate. Does anyone have a suggestion to circumvent the T Mobile debacle?
