Forum Discussion
Absolutely Terrible Experience with Assurant - Avoid Them at All Costs!
I recently dealt with Assurant, and I cannot express how utterly disappointed and frustrated I am with their abysmal customer service. My ordeal began when I needed a replacement phone, and it took a...
I just went through the same experience w assurant. Device received in their warehouse may 3rd. Nearly 6 weeks later they still havent scanned it and slap me w a $600 no return fee. Both tmobile and assurant were extremely unhelpful. I wasted hours of my time to be told we'll renove it in 1-2 billing cycles, but we cant send you anything in writing. Terrible company and experience. Switching my insurance and will be carrier shopping as well.
