Forum Discussion

brandydanelle21's avatar
brandydanelle21
Network Novice
Hace 7 años

Account access disabled?

Every time I log in to my T-Mobile online account it tells me my account access has been temporarily disabled. Why??

  • Josiah000's avatar
    Josiah000
    Roaming Rookie
    BTorano1 wrote:

    I seem to be having the same issue. I separated from the family plan and kept my old number and activated my own line and everything is disabled. I have no idea on what to do. 

    Oh my God, i was having same issue last week, but Dionysus_helios on Instagram help me recover my lost coin, you should also contact them for help as soon as possible

  • Josiah000's avatar
    Josiah000
    Roaming Rookie
    Vibratel wrote:
    tmo_chris wrote:

    Well that is no good at all! Are you having to constantly call us to reactivate your account each time you log in? If not, how are you regaining access to your account after getting this message?

    The same keeps happening on my part on Phone, I have an A32 brand new and I have NO idea why it's not working 

    Oh my God, i was having same issue last week, but Dionysus_helios on Instagram help me recover my, you should also contact them for help as soon as possible

  • Luzaq87's avatar
    Luzaq87
    Network Novice

    I'm the primary account holder and I'm having the same issue. ¿Qué hago?