Programa de Descuento para Internet (ACP)

Sarahjusthates wrote:

JRC wrote:

Please file an FCC complaint;

It states on the FCC website that the program protects consumers by:

https://www.fcc.gov/acp

"Preventing consumers from being forced into more expensive or lower quality plans in order to receive the ACP;"

And forcing Magenta and Magenta Max plan holders to switch to Metro is most certainly a lower quality plan, with deprioritized data and speed throttling.

https://consumercomplaints.fcc.gov/hc/en-us

 

 

That's not what its saying tho... its saying that you can't be forced to switch to a different plan FROM THE SAME PROVIDER. 

But having to switch providers in order to use the benefit because you're current one doesn't participate is totally legal

It's just like having a coupon for one retailer and complaining a totally different store wont take jt

Don't lie to yourself.

When Verizon bought out Tracfone which Safelink (the Lifeline and ACP provider) is a subsidiary of... they tried to force me to switch providers.from T-Mobile to Verizon.   Verizon is vastly lower quality.  I filed an FCC complaint and a Safelink executive contacted me later with his tail between his legs and restored my plan with T-Mobile as the service provider instead of Verizon 

I don't think the FCC is fooled by companies using different names to funnel government funding into programs that don't even attempt to use one penny of the $ to actually provide the service