Forum Discussion
Programa de Descuento para Internet (ACP)
Why is it T-mobile does not honor this program, Affordable Connectivity Program (ACP)? It is not as if they would be losing money, they stand to lose a customer over this presently, and that would be...
Sorry, wasn't trying to aggravate you
Of course I got a government agency to step in, that's what the FCC does whenever anyone files a complaint.
The legitimacy of the complaint (or not) obviously affects whatever results you get.
My advice is to follow the $. One can play games talking about "providers" and "plans" but ultimately the government funds are going to the same few actual providers. "Metro by T-Mobile" and "Magenta" are just two different levels of service plans that use the same provider. In both cases, T-Mobile is receiving government funds via ACP to provide broadband data services.
I'm glad you have better experiences with Verizon than I have. In my area the Verizon network is so congested that pre paid level plans don't get any data at all. (maybe a little at 3am when most people are asleep)
For well over 10 years they've not spent a single penny to upgrade the bandwidth of the network here. So when they bought out Tracfone and started forcing people to switch ACP funded plans over to a Verizon pre paid level plan... Verizon is essentially stealing government funds without providing the service the $ was allocated for. From the reaction I got, apparently the FCC agreed with me.
