Forum Discussion
APN settings for sim with mobile internet 10gb plan on a gps tracker?
just got a gps tracker that requires sim card. T-Mobile is listed as a carrier that works with device and provides an APN of internet2.voicestream.com (this is in tracker manufacture manual). After following instructions I cannot get device set up. Receive message "registration failed: please make sure gprs connected.
Important notes about device
The device supports all 2G GMS Sim, and 3G/4G Sim which supports also the 2G networks. Please check with your Sim provider before buying it.
You need to make sure GPRS and Caller’s ID display service are enabled.
APN is Access Point Name, it's the key to enable the internet connection function of sim. You have to set the correct APN to enable internet connection before you start to setting up the tracker.
Different Sim has different APN, you can usually find it on the Sim provider’s website, and it would be better to call to make sure the APN information they provide is correct for 2G network, but not for 3G or 4G. (some sim provider will provide the 3G APN to you, but it might not work for 2G sim card, please double confirm it)
Im wondering if my sim card is not correct for device OR most likely apn settings?
APN Setting Command should be in the following format
*apn* más *APN name* más *Username* más *Contraseña*
Some APN goes with Username and Password, others are not. For the ones without username and password, just leave them as blank.
e.g. Orange France APN: orange.fr Username: orange Password: orange
Correct Command *apn*orange.fr* orange*orange*
e.g. China Union APN : uninet
Correct Command Format *apn*uninet*
Just a heads up, you must be using a T-Mobile SIM card in order for the T-Mobile APN settings to work properly. Also be advised that any unlocked non T-Mobile device is not 100% guaranteed to work. Below is the APN setting for T-Mobile.
fast.t-mobile.com
- orodrig23Transmission Trainee
Just a heads up, you must be using a T-Mobile SIM card in order for the T-Mobile APN settings to work properly. Also be advised that any unlocked non T-Mobile device is not 100% guaranteed to work. Below is the APN setting for T-Mobile.
fast.t-mobile.com
- tmo_mike_cModerador
Once again @orodrig23 has offered some awesome advice. Can you give it a shot to see if that helps with your device? ¡Gracias!
- tmo_marissaConnection Curator
Hey there! I just wanted to touch base and see if you'd had a chance to look over the response on this thread and if it was helpful. Please let us know how you're doing!
- Marissa
- rewskicoNetwork Novice
I know this is an old thread but I too am having this issue. Can someone confirm if T-Mobile has a different APN for non-LTE devices? I noticed on the T-Mo BYOD page it mentions these two APNs:
- APN: Fast.t-mobile.com (for LTE devices) or epc.tmobile.com (for non-LTE devices)
This GPS tracker is definitely NOT LTE so assume I use the 2nd one listed above. ¡Gracias!
- mirbd32Network Novice
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