Forum Discussion

bahendo's avatar
bahendo
Newbie Caller
Hace 2 años

Auto Pay ending for Credit Card - Insanely dangerous for the Customers

Starting in May Auto Pay will only work a Debit Card or providing your Checking Account Number.  This change is insanely dangerous for the Consumer.  How can the Customers have any confidence T Mobile will protect this information?  Especially given T Mobile's recent data breach!  If a hacker gets this information they could drain your Checking Account and the Customer will not have any recourse in getting their money back!  Compare that with a Credit Card where you can report fraudulent use and get your money back.  After being a loyal Customer with T Mobile for 23+ years I will have to rethink if T Mobile is the right company for me!

  • gramps28's avatar
    gramps28
    Router Royalty

    There's multiple threada about this and there no way I'm giving my bank account to get a $10 credit. Bad business decision.

  • JAZSJR's avatar
    JAZSJR
    Network Novice

    I agree whole heartedly. Go back to mail invoices. Much more costly for TMobile