Auto Pay with credit cards ends

im a bit curious as to how the bank payment option would work or not work. i know through Chase i have a bill pay option in there..wondering if this has some kind of protection guarantee or additional security compared to just adding bank info or a debit card?

Not happy with this move.

K

I decided to forfeit the discount because I have been hacked from several large companies.  I feel like putting charges on a credit card is the best defense that I have.

gramps28 wrote:

Tmobile is ending Autopay with credit cards starting in May. This is a bad PR move l with all the data breached. Who would with a sound mind link their bank account to autopay?

https://tmo.report/2023/02/t-mobile-is-planning-to-end-autopay-discount-for-these-customers/

I am on a very tight fixed income. Will NOT provide anyone access to my bank account. Loosing the auto pay discount hurts my budget significantly. Just another way to screw Seniors over. I've been with T Mobile forever. (Since mid '90's) Looking into changing.

Not Verizon, they took this away a while ago. Not sure about AT&T.

So Debit card is still ok?  That has fraud protection and can be easily cancelled/number changed.

I just paid my bill with i think what's considered to be a EFT.  From my bill pay on my BofA account.  It went through within an hour of my bank sending it.  I received a text shortly after from T Mobile confirming.  Maybe you got some not accurate info, possibly a language barrier with the support person?  Dunno, unless I'm not understanding what an EFT is.

Okay understood to get a discount.  Yes, no discount for me,  but the one time payments initiated by me, once a month from my bank is worth the extra cost for me.  Good luck.  

Rny71 wrote:

1. If the security issue bothers you, just open a second account somewhere that will give you a debit card at no charge - there are options out there, including Tmobile's own MONEY service.  Personally, I just opened a free Fidelity Cash Management account, with no monthly minimums, no charges, and a free Debit card.  I'll use it just for T-Mobile and keep my regular banking separate

Good suggestion. I will continue with CC auto-pay, however. 

The way Customer Service explained this to me there is a "go around".  I'm not positive the person knew the truth so anyone else - please chime in.

As long as you “set up” autopay to a bank account, you can make your payment via a credit card ahead of the auto pay date and you are ok.

Has anyone else gotten this reply?

I'll do it if it saves me the discount.  Takes one minute to pay.

Mackey