Forum Discussion
Being charged for a phone I have returned. Help?
I am being charged for a phone I have returned. I have a tracking number and a receipt that I had dropped it off and the package got there. But I am still being charged $800. WHY???
¡Hola, @emokid_08!
That's a lot of extra money to be added to your phone bill. Our account experts definitely need to take a closer look at why we're not showing the phone returned in our system. Por favor Community-2153 via 611 or work with T-Force over Facebook/Twitter.
I am dealing with the same thing returned the for buyers remorse and got another phone first it was they lost at warehouse thought that pretty convenient since it was an 1800 phone after months of calling handset claims they finally found it and I was told it would he taken of I got sick and didn't pay much attention to my bills and then when I go to see about upgrading another I notice my line is still being charge 50 for the phone I returned 18 months I have been paying for it and 50 for the one I brought instead 900 and when I talk to someone they tell me oh it didn't qualify because they lost the phone for 3 months i have been with T-Mobile for yrs and this crazy I should not being paying 1800 for phone I turned two after I bought it because I didn't like it I have the emails they have all the claims I should have a credit and should stop the 50 for the monthly payments I am not paying 18 more months what to I have to do apparently this a common thing and it's not right
