Forum Discussion
Being charged for device tmobile received but cannot locate
In January of 2022 I purchased a new iphone pro 13. I received the device and on the same day requested to return it because it was too small. I was sent a shipping label from tmobile for UPS. I pack...
They are charging me each month for a device they said they didn't receive. I also have the UPS tracking and it said it was delivered to the T-Mobile warehouse and they are saying they can not find it! I am so mad! I have been dealing with this since May or 2022 - they also said they would give me 800.00 for my phone trade in and are now not giving me any credit at all. This company need to be in a lawsuit! I refuse to pay them, they can't take advantage of people like this!
