Forum Discussion
Being charged for device tmobile received but cannot locate
In January of 2022 I purchased a new iphone pro 13. I received the device and on the same day requested to return it because it was too small. I was sent a shipping label from tmobile for UPS. I pack...
I had the same issue. I returned a damaged phone and received a refurbish replacement. Package was received in warehouse but package was empty, etc… The same scenario. If I don't pay for it I'll lose my service. After days of being bounced from Assurant to T-Mobile. I filed a complaint with the FCC and the Attorney General.. Something is definitely going on either at the Assurant warehouse or the post office.
I have received my credit.
