Forum Discussion
Being charged for device tmobile received but cannot locate
In January of 2022 I purchased a new iphone pro 13. I received the device and on the same day requested to return it because it was too small. I was sent a shipping label from tmobile for UPS. I pack...
So I ended up filing a complaint with the Better Business Bureau and lo and behold heard from T Mobile the next day. They were still not going to take responsibility for what happened but did close out the phone bill and stop charging me. I would recommend that route.
