Forum Discussion
Being screwed on our billing
When we first signed up with T-Mobile we got the Megenta55+ plan which was $35.00 per line and we qualified for the free phones. We also signed up for auto pay so our bill was $70 a month. Some how o...
Kerryinbcnv wrote:
When we first signed up with T-Mobile we got the Megenta55+ plan which was $35.00 per line and we qualified for the free phones. We also signed up for auto pay so our bill was $70 a month. Some how our monthly payments got jacked up to $180 a month. WTF? Is that how T-Mobile does business? Telling us that our bill will only be $70 a month and since we're doing the auto payment they tack on additional costs without letting us know? This kinda piss me off!! Can anyone tell me why this bull**** is happening?
What is the break down of charges on your account. Your bill should explain what you are being charged for. Contact T*Force through Facebook and get a clear understanding of what is going on with your service. As much as we would love to help you there is nothing we can do to help.
Kerryinbcnv wrote:When we first signed up with T-Mobile we got the Megenta55+ plan which was $35.00 per line and we qualified for the free phones. We also signed up for auto pay so our bill was $70 a month. Some how our monthly payments got jacked up to $180 a month. WTF? Is that how T-Mobile does business? Telling us that our bill will only be $70 a month and since we're doing the auto payment they tack on additional costs without letting us know? This kinda piss me off!! Can anyone tell me why this bull**** is happening?
What is the break down of charges on your account. Your bill should explain what you are being charged for. Contact T*Force through Facebook and get a clear understanding of what is going on with your service. As much as we would love to help you there is nothing we can do to help.
